We offer ground and air freight shipping throughout the US. Most products are shipped by UPS or USPS. We can not ship to P.O. Boxes.
Shipment Damage - Carefully check all shipments immediately upon delivery. Please note (in writing) any visible damage to cartons at the time of delivery. If your shipment arrived damaged you must contact us within 3 days. Keep all original boxes and packing materials. All shipments are professionally packaged. Any damage that may occur after delivery is not covered.
All unused merchandise in new and unopened condition can be returned within 10 days of original order date. Returns require a Return Authorization Number (RA#). You must e-mail firstname.lastname@example.org to receive a valid RA number. Please write your RA number on all return packages and paperwork. Requests for RA numbers must be sent within 7 days of receiving your order. Shipping is not refundable. Customer is responsible for both outbound and return shipping. Only the price of the product(s) will be refunded. Shipping will be refunded if we accidentally sent you the wrong item or if your shipment arrived damaged. COD returns will not be accepted. Please insure your returned items for the full retail value and return by FedEx, DHL or UPS. Ship your returned products back in the original box with all accessories. Customers are responsible for lost or damaged return shipments. Returns must be inspected prior to issuance of any refunds.